Terms of Service

Last updated: September 2023

1. Agreement to Terms

By accessing or using MindGlass’s services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

2. Use License

Permission is granted to temporarily use MindGlass’s services for personal, non-commercial purposes only. This is the grant of a license, not a transfer of title.

3. Account Creation

When you create an account with us, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account.

4. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of MindGlass and its licensors.

Privacy Policy

Last updated: September 2023

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to develop new services, and to protect MindGlass and our users.

3. Sharing of Information

We do not share your personal information with companies, organizations, or individuals outside of MindGlass except in the following cases:

• With your consent
• For external processing by our trusted partners
• For legal reasons

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Support & Refund Policy

Last updated: September 2023

1. Customer Support

MindGlass provides customer support via email and phone during business hours (Monday to Friday, 9:00 AM to 6:00 PM IST).

2. Refund Policy

We offer refunds on a case-by-case basis. If you are not satisfied with our services, please contact us within 14 days of purchase to request a refund.

3. Eligibility for Refund

To be eligible for a refund, your request must meet the following criteria:

• Request is made within the specified refund period
• Service has not been substantially utilized
• Reason for refund request is valid and provided in detail

4. Processing Refunds

If your refund is approved, it will be processed within 7-10 business days to your original method of payment.

Cancellation Policy

Last updated: September 2023

1. Service Cancellation

You may cancel your subscription to MindGlass services at any time. Cancellations will take effect at the end of the current billing cycle.

2. How to Cancel

To cancel your subscription, please contact our support team via email or phone with your account details and request for cancellation.

3. Refunds on Cancellation

If you cancel your subscription, you will not be charged again. However, no refund will be provided for the current billing cycle unless specified under our refund policy.

4. Data After Cancellation

After cancellation, your data will be retained for 30 days, after which it will be permanently deleted from our servers.